Coach Henry LLC (“Busted,” “we,” or “us”) operates this website and the Busted iPhone app. This policy explains how we handle information when you visit our website, use the app, join a team, or contact us. The app is in development; SMS and new Pro purchases are not yet available.
Information we handle
- App identity and preferences. A generated account identifier, the name you provide, your alert preferences, and your chosen alert wording. The current app uses a private identity on your device without requiring an email address or password.
- Team information. Teammate names, invite codes, invitation acceptance, connection status, and notification settings.
- Website SMS consent. If you submit our optional SMS form, we collect your name, your mobile number, the name of the person you want to support, the exact consent wording and version, the form source, the submission time, and any withdrawal. We store a hash of your private receipt token to authorize withdrawal; we do not publicly display consent records or phone numbers. For a teammate invitation, we also record its connection identifier, verification provider reference, verification status and time, and opt-out events. A code is sent only when you request one; Twilio checks it and we do not store the code itself. Submitting the consent form alone does not verify phone ownership or activate SMS.
- Protection status. Whether protection is enabled, Screen Time authorization status, protection-session times, and the times and sources of app check-ins.
- Alerts. Alert recipients, message contents, queue and provider status, and whether an in-app alert has been marked as read.
- Subscription records. Apple transaction identifiers, subscription status, expiration, and revocation information where a subscription exists. Apple handles payment information; we do not receive your full payment-card details.
- Support and technical information. Information you send when contacting us, plus technical logs such as IP addresses, request times, and error details processed by our service providers to operate and protect the service.
Your browsing stays private
Busted does not collect your browsing history, visited URLs, searches, or the content you view. App-blocking selections use Apple’s Screen Time controls. Protection alerts describe a change in protection or loss of contact; they are not evidence that someone viewed adult content.
How information is used
We use information to operate blocking and accountability features, connect teammates, send the alerts a user has chosen, check subscription access, respond to requests, prevent misuse, and troubleshoot reliability problems. Session history measures protection time, not abstinence or browsing behavior.
What other people can see
Teammates you connect with can receive your name, protection-status alerts, and the alert wording selected for your commitment. They do not receive a browsing log. Messages and notification previews may be visible on a recipient’s lock screen or shared device, so choose teammates and message wording carefully.
Service providers and disclosure
We use infrastructure providers to host the website and app backend, store records, and deliver notifications. Website hosting and consent storage use OpenAI Sites and Cloudflare infrastructure. The current app uses Supabase for its backend and Apple services for Screen Time, push notifications, and purchases. An SMS provider will process the recipient’s number and message when SMS is introduced. Providers may process information on our behalf as needed to operate these services. We may also disclose information when required by law or necessary to address fraud, abuse, or a security incident.
We do not sell personal information or share it for third-party advertising. Mobile numbers and SMS opt-in information will not be sold, rented, or shared for marketing. Text-message consent is specific to Busted and will not be sold, transferred, or shared with other brands, affiliates, or campaigns. Messaging providers may process the information needed to deliver our messages on our behalf.
Website storage and analytics
This website does not include advertising trackers or a mailing-list form. Our hosting provider may use essential cookies and technical logs for security and site delivery. The app stores preferences, cached alerts, and session history on your device; some accountability records are also stored on our backend.
For the SMS form, we use short-lived, hashed network identifiers and request counts to limit abuse. Your private receipt link is displayed after a successful submission; save it somewhere private. Choosing “Continue without SMS” does not submit your form details or record consent.
Retention and your choices
We keep information for as long as it is needed to provide the service, maintain the integrity of commitments and alerts, resolve disputes, and meet applicable obligations. Some records may remain in backups or security logs for a limited period after removal from active systems.
Use the private link shown on your SMS receipt to withdraw that consent, or contact us if the link is lost. We may retain the consent and withdrawal record to document your choice and prevent sending based on withdrawn permission. Once messaging is active, you can also reply STOP to stop Busted texts. See our SMS opt-in policy.
To request access, correction, deletion, or help withdrawing from a team, email support@getbusted.org. We may need to verify that a request relates to your account. We will explain any information we must retain and how a request affects an active commitment. Deleting the app does not itself delete server records or necessarily cancel an existing commitment.
Adults and voluntary use
Busted is intended for adults aged 18 or older using their own devices. It is not intended for covert monitoring. Contact us if you believe a child’s information was provided or someone used the service without your consent.
Security and policy changes
We use HTTPS for data in transit and access controls for private app records. No service can guarantee absolute security. We may update this policy as the service changes, and will update the date above. Questions about this policy can be sent to support@getbusted.org.